Web App Maintenance Proposal – Rand Agri – Erupt Group

Web App Maintenance Proposal - Rand Agri

Proposal Presented to: Erupt Group (Pty) Ltd

Overview

This proposal outlines our web application maintenance services, including routine updates, performance optimizations, security measures, and an optional developer hours package for adding new features or modifying existing ones. Our goal is to ensure your web application remains functional, secure, and aligned with your business needs.

Please read through the information carefully and, if satisfied, you can use our ‘E-Sign’ system right here in your proposal to accept and get started!

Scope of Services

Maintenance Services

1. Performance Monitoring and Optimization Regular checks and adjustments to improve application speed and efficiency. 2. Bug Fixes Prompt identification and resolution of issues. 3. Security Updates Applying patches to address vulnerabilities and ensure data protection. 4. Content Updates Assistance with updating or modifying static content on the site. 5. Backup Management Regular backups of the application and database.

Developer Hours (Optional Add-On)

The Developer Hours package provides flexibility to make additional changes to your web application. These hours can be used for: 1. Adding New Features Implementing enhancements to improve functionality. 2. Modifying Existing Features Adjusting current features to better suit your needs. 3. Custom Integrations Integrating third-party tools or APIs. Month-to-Month unused developer hours will not be rolled over to the next month. Please ensure all developer hours are used throughout the month.

Responsibilities

Client Responsibilities

1. Provide access credentials for maintenance and updates. 2. Clearly communicate changes or updates needed.

Our Responsibilities

1. Deliver maintenance services and updates on schedule. 2. Notify the client of major updates or potential issues. 3. Maintain clear communication regarding developer hour usage and availability.

Your Investment

Below you can find the monthly cost of our Web App Maintenance & Developer Hour services.

Maintenance Services
R 3769.97
Developer Hours
R 7250.00

Total: R 11019.97.00

Approve Proposal

We look forward to collaborating with you to ensure the ongoing success of your web application.

This proposal has already been approved!

At the heart of Erupt Group lies a customer-centric approach. We understand that each business is unique, and cookie-cutter solutions simply don’t cut it. Our team of seasoned professionals collaborates closely with clients to comprehend their challenges and objectives. Armed with this understanding, we architect bespoke software solutions that not only meet but exceed expectations.

1. Introduction

These Terms and Conditions govern the provision of software development services by Erupt Group (Pty) Ltd ("Company," "We," "Us") to the Client ("You"). By engaging our services, you agree to comply with and be bound by these terms.

2. Services Provided

The Company agrees to provide software development services as outlined in the mutually agreed-upon proposal, statement of work, or contract. Services may include software design, development, testing, deployment, and maintenance.

3. Payment Terms

  • All fees and charges shall be specified in the contract or invoice.
  • A deposit or upfront payment may be required before commencement.
  • Late payments may be subject to penalties or suspension of services.

4. Intellectual Property

The Company retains ownership of all intellectual property, source code, and software components developed up untill full payment of project.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or sensitive information exchanged during the engagement. This obligation extends beyond the termination of the agreement.

6. Client Responsibilities

  • The Client must provide clear requirements, timely feedback, and necessary resources.
  • Delays caused by the Client may impact project timelines and costs.

7. Warranties and Liability

  • The Company will make reasonable efforts to deliver bug-free software but does not guarantee completely error-free code.
  • The Company is not liable for indirect, incidental, or consequential damages arising from the use of the software.

8. Termination

  • Either party may terminate the agreement with prior written notice.
  • Fees for completed work shall remain payable upon termination.
  • Any prepaid fees may be non-refundable unless stated otherwise.

9. Support and Maintenance

  • Post-deployment support and maintenance services are subject to separate agreements.
  • Any modifications beyond the agreed scope may incur additional costs.

10. Billing

Invoices will be issued monthly. Payment terms are 7 days.

11. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of South Africa.

12. Amendments

The Company reserves the right to update or modify these Terms and Conditions at any time with prior notice to the Client. By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any queries, please contact us at hello@eruptgroup.co.za

© 2023 Created and Maintained by Erupt Group