1. Introduction
These Terms and Conditions govern the provision of software development services by Erupt Group (Pty) Ltd ("Company," "We," "Us") to the Client ("You"). By engaging our services, you agree to comply with and be bound by these terms.
2. Services Provided
The Company agrees to provide software development services as outlined in the mutually agreed-upon proposal, statement of work, or contract. Services may include software design, development, testing, deployment, and maintenance.
3. Payment Terms
- All fees and charges shall be specified in the contract or invoice.
- A deposit or upfront payment may be required before commencement.
- Late payments may be subject to penalties or suspension of services.
4. Intellectual Property
The Company retains ownership of all intellectual property, source code, and software components developed up untill full payment of project.
5. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary or sensitive information exchanged during the engagement. This obligation extends beyond the termination of the agreement.
6. Client Responsibilities
- The Client must provide clear requirements, timely feedback, and necessary resources.
- Delays caused by the Client may impact project timelines and costs.
7. Warranties and Liability
- The Company will make reasonable efforts to deliver bug-free software but does not guarantee completely error-free code.
- The Company is not liable for indirect, incidental, or consequential damages arising from the use of the software.
8. Termination
- Either party may terminate the agreement with prior written notice.
- Fees for completed work shall remain payable upon termination.
- Any prepaid fees may be non-refundable unless stated otherwise.
9. Support and Maintenance
- Post-deployment support and maintenance services are subject to separate agreements.
- Any modifications beyond the agreed scope may incur additional costs.
10. Billing
Invoices will be issued monthly. Payment terms are 7 days.
11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of South Africa.
12. Amendments
The Company reserves the right to update or modify these Terms and Conditions at any time with prior notice to the Client.
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
For any queries, please contact us at hello@eruptgroup.co.za